FAQs

1. How do I choose the right product?
We provide detailed product descriptions and size guides to help you select the most suitable item based on your personal needs. If you have any questions, please contact our customer service team.

2. Is the packaging discreet?
Yes, all our orders are shipped in plain, discreet packaging that does not reveal any product contents or brand information, ensuring your privacy.

3. How should I clean and maintain my sex toys?
We recommend using specially formulated sex toy cleaners or mild soap with warm water to thoroughly clean your products. After each use, dry them completely and store in a cool, dry place.

4. Can I return or exchange products?
Due to hygiene and privacy reasons, we generally do not accept returns or exchanges on opened or used items.

5. Are there any allergy risks with your products?
We strongly advise checking the material specifications and choosing products made from skin-safe materials like medical-grade silicone. Perform a patch test before first use. If you have allergies, avoid materials that may cause reactions.

6. How do you ensure my purchase privacy?
We implement strict data protection measures and use private packaging and anonymous delivery methods to safeguard your personal information and purchase details. Your privacy is our priority.